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Discussion Starter #1
need help

I just sold a 2006 BMW 530xi on 14th this month , that night he drive about 500 mile. next day he text me and said [My drive soo good, I just couldn't believe how nice of a ride the car was! Great on highways and you don't even realize the speed your driviing cuz everything is so smooth! Thanks again!]

He called on 18th and told me there was smoke come out engine, and send me a picture of engine that has a hole side of the engine,
I just did a Full inspection at BMW at 49,000 miles and about 5 month ago, only drove2,000 miles over the winter, and the is still only 3 years and 9 month old,
I will try post a picture of the hole in the engine.
I spoke to the Tech at BMW, they said this car has the best engine out
there, bullet proof. They said the only way this could have happened is if
the car was abused or over revved for a long period of time,

need help
 

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Sorry to hear that but the poor guy is SOL at 52,000 miles the warranty is done, he could ask for a goodwill repair but at that point its out of the dealers hands.
 

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Ouch!!!
 

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You will need a complete engine. sorry to hear that.
possible reasons for this to happen: a broken chain belt which is unusual (too soon for them to break at 52k miles), or a bent piston's rod. You might be able to get BMW to fix it for you. Contact BMW NA, they will also be interested to know the exact cause for this. I only have seen this happen on a heavy duty truck engine.
 

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My experience with BMWNA goodwill warranty is that the dealers get 'allotted" a certain limited amount of "credits" (based on sales volume, I believe) and they must use up some of these credits if they support a goodwill warranty claim. Wihtout any dealer willing to support the claim, you're kind of in limbo. In this way, they can reward dealers and enable them to choose to support the most valued customers - specifically, the one who bought the used car in question from the dealer, and regularly gets the maintenance done there. I don't think they will actually admit this to you, but unless this is a sufficiently embarrassing failure, if you don't fit the profile you won't have much luck getting any goodwill work authorized. I hope I'm wrong.
 

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Sorry to hear that but the poor guy is SOL at 52,000 miles the warranty is done, he could ask for a goodwill repair but at that point its out of the dealers hands.
+1 - If it was you, the original owner, they'd be much more likely to accommodate you. For the guy who bought it from you it's really going to be a toss up.

If you want to go to bat for him start by going to your dealership and speaking with your SA.
 

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I think you and the new owner should go to your local BMW dealership together and see if they can do a goodwill claim. Chances are an issue this sever they will step up to the plate. Explain you just sold and had it checked out.....blah blah blah......its a good sob story that should make/help the dealership act in good faith and see if they can get BMW NA to agree to fixing it.
 
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