Bimmerfest BMW banner

1 - 8 of 8 Posts

·
Registered
Joined
·
4 Posts
Discussion Starter #1
Hey guys, I just wanted to leave a little review of BMC Extreme Customs in case any of you were considering buying one of their hoods or other products. I bought the hood and was told it would ship within a week or 2. Two weeks passed and no tracking number. I contacted the BMC and they emailed me a tracking number a few days later, which turned out to be a fake number they used to shut me up. After about a month of going back and forth with them I finally received the hood. It is supposed to be a direct replacement using original hardware but the factory windshield wiper nozzles do not fit, the bolts do not line up and it will not latch. To make it fit the hood hinges need to be modified and I also have to buy new nozzles that will fit. Also, the area around the trim piece broke off of the hood like it was made of potato chips. Trim installation was impossible without damage. I'm certain that if I left it alone and drove at 70mph it would have shattered on its own. I contacted BMC, told them about all of the quality issues, sent them dozens of pictures, remained polite (as hard as that was) and they are now refusing to respond. I had a horrible experience with this company and it's customer service. Total waste of my money and time. If anyone has any suggestions on what I can do, I'm all ears. Until then I'll just make sure as many people as possible know that they sell high priced garbage.
 

·
Registered
Joined
·
807 Posts
If you paid by credit card, you can call the credit card company and dispute the charge.
 

·
Registered
Joined
·
807 Posts
I think you have 90 days to file a dispute. I am not sure how much time has elapsed for him, but it might be getting close. I suppose he has nothing to lose by calling them.

Can't really dispute it cause a while has passed already. He would have to dispute it ASAP

Sent from my SM-G900T using Tapatalk
 

·
Breaking in the Pony
2019 Mustang GT / 2005 Toyota Tacoma
Joined
·
6,280 Posts
I think you have 90 days to file a dispute.
Typically 60 days after the date you receive the bill with the charge to be disputed, IIRC.
 

·
Registered
Joined
·
449 Posts
Typically 60 days after the date you receive the bill with the charge to be disputed, IIRC.
Although, if you have a longstanding account you might get some leeway.
Especially if efforts were made to negotiate with seller which were ultimately unsatisfying.
 
1 - 8 of 8 Posts
Top