BMW Offers A Repurchase
After contacting BMW NA about all the issues i've had with my car (all my rant-y forum posts can attest to that), BMW has informed me that they would like to repurchase my car. While I really do appreciate there consideration, I don't know if I fully want to go through with it since I LOVE driving my d, when it doesnt have problems that is. Of course, this is dependent on the offer they give me. I'm also considering asking for a replacement, but sadly they don't make the 335d's anymore. I was wondering if any fine folks in the forum have gone through a repurchasing? Or anyone got tips on the process as a whole? Help is much appreciated!
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Maybe they could find you a low mileage CPO? If you look at AutoTrader there are still a few new and very low mileage examples for sale.
Take the deal, another diesel 3 series almost certainly will be produced at some point.
They have offered a very, very generous deal. They're almost forcing my hand at this point. Why isnt the 320d here any sooner?!?! haha
According to autotrader, there are still new 2011s out there.
They've been out there for awhile, but...
They've been out there for awhile, but...
Sorry to bring back a dead thread, but I just wanted to put a end to the story and say that BMW has taken back the vehicle. I'm in a new F30, but man do I miss that torque. Goodbye buddy, I'm gonna miss ya! (Also, does anyone need a rarely used JBD or a new set of four floor mats?)
Sent you a pm.
Bummer. No way they're getting my 335D back.
Goes to show you you can get a lemon in every batch. Really a shame.
Goes to show you you can get a lemon in every batch. Really a shame.
When I had all sorts of issues(which ultimately ended up being because of a crappy dealer) with my car I sure wished they'd bought my car back. Heck I'd still love it if they did. I just had a out of state Porsche dealer offer me $25k for mine ... tempting until factor in cross shipping of vehicle costs and what I was looking at was not really entirely what I want to get into.
Did you ever try calling bmwna? I honestly went in expecting that they would just extend my warranty and/or just give me some hush hush cash, but the offer for repurchase was just too good to turn down. I've read some of your accounts on the problems of your car, but don't know if you got compensated at all for it.
I called BMWNA after my car sat at the dealer for a month getting "fixed" and when they told me it was ready to pick up I saw the SES light on before I even got into the car. I had contacted BMWNA because I was pretty certain the SA flat out lied to me about the cars have this particular sensor problem and a recall coming up for it. My inquiry with BMWNA was to verify the guys story about this recall coming up soon because my car at that point was parked at home waiting for it. I went back and forth with BMWNA for a month, the entire time my car was sitting in my garage unused. When it was all said and done I recieved zero compensation and a matter of fact BMWNA finally told me to take it to another dealer. That dealer diagnosed the entire issue as the first dealer botching a warranty repair then BMWNA refused to pay for the repairs which left the bill in my pocket or fighting the first dealer to pay. I had to wait almost another weeks worth of time for the two dealers to battle it out over the repair bill before the first dealer paid the second dealer so I could get my car back.
What bothered me most about all of this was the hands off approach that BMWNA expressed. They would just divert any knowledge to the dealership network so according to my conversations with them I should have gone to a second dealer and if I got a different story there then my guess is go to a third dealership and if their story lines up with one of the other two then I suppose I am getting now told the truth. It was a big disappointment to me because I expected at least responses more in line with how Ford responds to things. I only compare to Ford because we had to contact them once on our current F250 and before that on an SVT Contour we had years ago and before that a Lincoln(although this one we did not contact Ford, Ford contacted us to buy it back). Ford treated the situations completely different, actually I will dare say light years ahead in the quality of response, just a shame they don't make anything I'd actually want to buy these days.
That experience is really why I have always wanted out of my car. Only happened a few months into ownership and still bugs me quite a lot to this day. One day I will find a way to part with it at a price/usage point I am comfortable with. Maybe that will be soon and maybe it will take years. It is hard to accept the idea of losing so much money on it simply because a dealer and BMWNA's responses pissed me off and not because the car itself has issues.
What bothered me most about all of this was the hands off approach that BMWNA expressed. They would just divert any knowledge to the dealership network so according to my conversations with them I should have gone to a second dealer and if I got a different story there then my guess is go to a third dealership and if their story lines up with one of the other two then I suppose I am getting now told the truth. It was a big disappointment to me because I expected at least responses more in line with how Ford responds to things. I only compare to Ford because we had to contact them once on our current F250 and before that on an SVT Contour we had years ago and before that a Lincoln(although this one we did not contact Ford, Ford contacted us to buy it back). Ford treated the situations completely different, actually I will dare say light years ahead in the quality of response, just a shame they don't make anything I'd actually want to buy these days.
That experience is really why I have always wanted out of my car. Only happened a few months into ownership and still bugs me quite a lot to this day. One day I will find a way to part with it at a price/usage point I am comfortable with. Maybe that will be soon and maybe it will take years. It is hard to accept the idea of losing so much money on it simply because a dealer and BMWNA's responses pissed me off and not because the car itself has issues.
Geez, sucks to hear you got that kinda treatment from BMWNA. It***8217;s BS that not only did they not compensate you, but they pretty much ignored your problems that you had with their own dealers. I would be just as pissed off (or even more) as you if they tried to pull that on me.
Unfortuantely that's been my experience. BMWNA will try very hard to do nothing for you and will always redirect you back to the dealer. I've said before your experience with the car is impacted by the dealer you use, as much as the car itself.
Here in NJ we are forturnate to have a very high density of BMW delaerships. There are several that support the BMWCCA. They are the ones that get my business. They typically host a club meeting at least once a year, opening up their service departements and technicians for your close inspection and questions for several hours. As a matter of fact, attended one last night which also included a caravan test drive of several new models. The technicians will give you the real answers to your questions, not the watered down company line responses. It's quite refreshing plus gives you the confidence they will do things right. Oh yea, the new 328i certainly peforms like a BMW, just can't get over that 4-cyl toyota sound from the engine. As they are pumping in engine sounds via the audio system in to the cabin of some the M's, I'll take a nice Ferrari sound for the new 328. :rofl:
I've had my 335D for about a year and 15K miles now, and except for the recall, has not been back to the shop for anything but routine maintenance. I has suspected a dramatic drop in MPG since the recall but it's looking like is really due to using the A/C. Am still experimenting...
Here in NJ we are forturnate to have a very high density of BMW delaerships. There are several that support the BMWCCA. They are the ones that get my business. They typically host a club meeting at least once a year, opening up their service departements and technicians for your close inspection and questions for several hours. As a matter of fact, attended one last night which also included a caravan test drive of several new models. The technicians will give you the real answers to your questions, not the watered down company line responses. It's quite refreshing plus gives you the confidence they will do things right. Oh yea, the new 328i certainly peforms like a BMW, just can't get over that 4-cyl toyota sound from the engine. As they are pumping in engine sounds via the audio system in to the cabin of some the M's, I'll take a nice Ferrari sound for the new 328. :rofl:
I've had my 335D for about a year and 15K miles now, and except for the recall, has not been back to the shop for anything but routine maintenance. I has suspected a dramatic drop in MPG since the recall but it's looking like is really due to using the A/C. Am still experimenting...
My car still is on average 2mpg less per tank than it was the prior years I owned it during this part of the year. That is post recall drop. I did not buy it for the mpg aspect so it has not bothered me enough to get worked up about it.
I am unsure if the BMW dealerships have things like that around here or not. We have five dealerships between three different parent companies. I do not pay attention though to the ones outside the current one I have been using.
As far as my bad experience it is what it is. I will be happy whenever I finally am rid of my ties to BMW but I quite honestly just don't see those ties being cut for a very long time. As much as I try to find a replacement vehicle with my present budget and what I can recoup out of this BMW nothing seems to come up or come up with enough time for me to react before someone else buys it. But as I always say I have no problems with the car, it is the company I have a problem with.
I am unsure if the BMW dealerships have things like that around here or not. We have five dealerships between three different parent companies. I do not pay attention though to the ones outside the current one I have been using.
As far as my bad experience it is what it is. I will be happy whenever I finally am rid of my ties to BMW but I quite honestly just don't see those ties being cut for a very long time. As much as I try to find a replacement vehicle with my present budget and what I can recoup out of this BMW nothing seems to come up or come up with enough time for me to react before someone else buys it. But as I always say I have no problems with the car, it is the company I have a problem with.
Maybe becasue of the location of BMWNA they treat customers a little better in NJ? In 45 minutes I can be in the lobby of NA and force them to talk to me!
Who knows. Could just be hit or miss based upon who you get there to "help" you and how well they understand what you are trying to communicate to them. But trust me the thought of treking all the way to them did enter my mind more than once back when I was dealing with my issues.
Damn it sucks when youre being railroaded,specially after you bought the car w/o hesitation, try contacting BBB
Snipe, I thought you weren't driving it much anymore?:dunno:
Even though we bought it to be our daily driver it became a secondary car probably within the first 6 months of owning it and for a variety of reasons and some being related to those first dealer related issues. But keep in mind anytime we drive a car it is another 110-170 miles. We used to avoid driving it at all possible costs because I had in my head the lower miles would help out resale value. As soon as I found a deal on a replacement car I then tried to trade it in through a friend and found out it just did not hold value like I thought it would and had to pass on that car. As it stands since I bought another hobby car this year it leaves me not really being able to exceed $45k on a replacement. While that could get me into a C63 it bothers me that I'd be buying a 4 year old 30-40k mile car and if I ordered a brand new one I am looking at $61k and colored/optioned how I want it. Perhaps another c63 will show up in high 30s and not get bought before I can buy it, last two sold in less than a day of being posted so I don't have high hopes.
Cross ur fingers snipe
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