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Discussion Starter · #1 ·
Hi guys,

I'm new to the forum. I just got a new 2016 320i. It dont have the navigation option, but I do have the small standard/basic screen. I downloaded the bmw connected app on my iPhone 6. I used the original Apple lightning cable. I start the app and choose connected drive on the car screen, but I don't see any apps. Is that normal? Do I need the navigation option to use connected drive?
 

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Hi guys,

I'm new to the forum. I just got a new 2016 320i. It dont have the navigation option, but I do have the small standard/basic screen. I downloaded the bmw connected app on my iPhone 6. I used the original Apple lightning cable. I start the app and choose connected drive on the car screen, but I don't see any apps. Is that normal? Do I need the navigation option to use connected drive?
Pre reqs of connected drive:

1. BMW ConnectedDrive basic features

prerequisites for using BMW ConnectedDrive Services & Apps are the basic features ConnectedDrive Services (6AK) and Intelligent Emergency Call (6AC)
if you have booked one of these basic features, you can additionally book the services from BMW ConnectedDrive Digital Services (Real Time Traffic Information, Concierge Services, Remote Services, Online Entertainment, Internet) as an extra option
one part of these basic features is the special equipment option BMW Teleservices (6AE) including a permanently installed SIM card. The special equipment option is supplied automatically on booking the features ConnectedDrive Services (6AK) or Intelligent Emergency Call (6AC)

a. ConnectedDrive Services (SA6AK)
the special equipment option is the central unit to allow the further booking of individual services from BMW ConnectedDrive Digital Services
use of the service calls for identification of the vehicle and processing of the required information ***8211; data are subsequently deleted
enquiries are transferred as necessary (as part of point of interest query) to service providers ***8211; data are subsequently deleted and are not forwarded to third parties

b. Intelligent Emergency Call (SA6AC)
prerequisite for the further booking of individual services from BMW ConnectedDrive Digital Services
data for identifying and localising the vehicle as well as information relevant for rescue purposes are sent to the emergency call control centre
any enquiries that may occur as well as any necessary data are transmitted to the service provider ***8211; they are used for rendering the service and not forwarded to third parties

c. BMW Teleservices (SA6AE)
basis for the BMW Teleservices (6AE) special equipment option is a permanently installed SIM card in the vehicle. The special equipment option is supplied automatically on booking the features ConnectedDrive Services (6AK) or Intelligent Emergency Call (6AC)
this service is used to maintain the customer***8217;s mobility
when service is needed or ordered by the customer, the service-related technical data (e.g. service information, vehicle status information, etc.) are sent to BMW
when service is needed no personal information is transferred
regular transfer of technical data to BMW for development purposes in the form of a BMW Teleservice Report ***8211; purely technical, no personal information. The function BMW Teleservice Report isn't constantly activated. The system is a demand-driven service that sends technical data from individual vehicles to BMW at regular (time or kilometre-based) intervals. This technical, vehicle-specific data (e.g. the status of the coolant thermostat) is useful for the further development of our vehicles
examination of the battery charge status by BMW Teleservice Battery Guard; if the charge falls alarmingly because the parking lights were left on, the customer receives a notification by text message or email (according to registration / personal settings on the ConnectedDrive website).

2. Real Time Traffic Information (SA6AM)
requirement for using the Real Time traffic Information (6AM) service: ConnectedDrive Services (6AK) and/or Intelligent Emergency Call (6AC)
required traffic information is determined by Floating Car Data, for which every BMW with ConnectedDrive capability is representing a mobile traffic sensor or Floating Car
individual positioning and sensor data ***8211; completely anonymised ***8211; are sent to BMW and a service provider with details of the current time

3. Remote Services (SA6AP)
requirement for using the Remote Services (6AP) service: ConnectedDrive Services (6AK) and/or Intelligent Emergency Call (6AC)
requirement: registration in the My BMW ConnectedDrive customer portal
the vehicle can, for example, be locked and unlocked via the BMW Call Centre or My BMW Remote App (smartphone app)
My BMW Remote App is available on the App Store or on Google Play***8482;
other Remote Services functions: localisation of the vehicle by flashing the lights/sounding the horn, temperature control inside the vehicle, sending POIs (Points of Interest) to the vehicle

4. Concierge Services (SA6AN)
requirement for using the Concierge Services (6AN) service: ConnectedDrive Services (6AK)
connection required to the BMW Call Centre at the press of a button via integrated telephone unit
transmission of data to the service provider as required in order to identify and localise the vehicle as well as the current route ***8211; data are only stored until processing is complete; they are subsequently deleted and not forwarded to third parties

5. Online Entertainment (SA6FV)
requirement for using the Online Entertainment (6FV) service: ConnectedDrive Services (6AK) and/or Intelligent Emergency Call (6AC)

http://www.bmw.com/com/en/owners/connected_drive_services/services/information.html

Check your vin at bimmer.work to see what options you have if you are unsure, and match those options to the list to see what (if any) connected drive services you have.
 

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I think you would need to have had Navigation (code 609) as an option. Navigation will add 6AK to your car which would be 'BMW Online and BMW Apps'.

If anyone else can confirm, then please do.
 

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I think you would need to have had Navigation (code 609) as an option. Navigation will add 6AK to your car which would be 'BMW Online and BMW Apps'.

If anyone else can confirm, then please do.
This is correct. I have/had the same issue with my 2015 F30 (328) with no nav. As confirmed by the BMW genius and BMW representative, connected drive only works with navigation.
 

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Discussion Starter · #5 ·
Thanks everyone for your quick responses.

The reason, I'm asking is that I use Spotify on my phone and I can't control the app on my screen, nor change tracks from the steering wheel. Any advice you guys can give me on that?
 

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I use Spotify through bluetooth.
 

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You need the APPS function to be able to control spotify, and you need the navigation option to be able to do that. If you have enhanced bluetooth and usb then I think you could at least control tracks and stream audio over bluetooth, but without that, you are SOL.
 

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This is correct. I have/had the same issue with my 2015 F30 (328) with no nav. As confirmed by the BMW genius and BMW representative, connected drive only works with navigation.
Thanks for the verification.

This is exactly what I needed to know too, thank you.

I'm curious - would adding the Integrated Navigation Retrofit from BMW enable the use of Connected Drive? I'm talking about this one:

https://www.shopbmwusa.com/Product/5339/BMW-INTEGRATED-NAVIGATION-RETROFIT
Not sure about this. Better ask before you buy that retrofit. (I typical stream MLB games and talk radio - nothing that I need to control with the steering wheel.)
 

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Can you change tracks through the steering wheel? I tried that, but it didn't work.
Yes, I can change Spotify tracks through the steering wheel when streaming over BT. I do not have enhanced bluetooth but this may be a standard feature on the 2015 F30 (328).
 

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Got my car on Saturday (2016 328i with tech and nav). I cannot find anything positive about the connected drive, remote, app, etc.

Is it even worth my time (and frustration?) or can I safely ignore for now. What am I even missing out on?
 

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Got my car on Saturday (2016 328i with tech and nav). I cannot find anything positive about the connected drive, remote, app, etc.

Is it even worth my time (and frustration?) or can I safely ignore for now. What am I even missing out on?
I like them. Great for tightly integrated Spotify, sending nav destinations via my phone, and pre-conditioning the car if it is parked in the sun. Also sometimes use it to view text messages (mostly use Siri though).
 
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