Current 'Fest Addict
Helped a friend check out a CPO at Leith last night and we dealt with David Malette. I gotta say, while I've had good and bad experiences with Leith in general, David was a pleasure to deal with. I was especially impressed with his knowledge of the brand, courtesy and honesty. When we were working up some numbers, I asked him about the $400 doc fee, which of course I knew was rubbish. I've asked a lot of dealers about the doc fee and I usually get a song and dance that runs anything from "BMW NA charges us that" to "We're required to charge that by the state". David, however, was very up front and said, "call it what you want, it's basically dealer profit". My friend and I both appreciated that honesty and he may have made a sale because of that honesty.