Dealership service = terrible

1516 Views 17 Replies 6 Participants Last post by Mystikal, Mar 11, 2002

nate

Discussion Starter · Mar 9, 2002

I'm in Houston now...

If you remember this thread?
http://bimmerfest.com/forums/showthread.php?s=&threadid=436

Noticed today that on my mom's 330Cic, the rear directional tires (RE730s) are mounted BACKWARDS. What idiots! Very unsafe too. The tires are ruined for sure (you can't run them backwards). They would probably explode like the Continentals

They will have to replace the tires. Of course, they are closed saturday

I have pictures of this "mistake," but don't have my film adapeter :tsk:

Edit: I was able to catch up on magazines on the plane. Loved the article about Bangle in Roundel. Very positive about the 7 in Automobile :thumb:

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1 - 18 of 18 Posts

Sumptuous

· #2 · Mar 9, 2002

when the Bimmer survey people Call you about "your BMW Experience" give them allll Zeros! lol it really does make a difference. go back there and threatin to Give them all Zeros and watch how Nice and helpful they will become

Harry

· #3 · Mar 9, 2002

Great tires, btw. I cannot believe a dealership could not handle the simple task of mounting directional tires. Nate, your story made my jaw drop. And this is coming from someone with my own stories about dealer mishaps over the years. Tear them a new one. There is a time for consideration and forgiveness, then there's a time for raising hell. What do they do when they have a real challenge like replacing a transmission?

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nate

Discussion Starter · #4 · Mar 10, 2002

Harry said:
Great tires, btw. I cannot believe a dealership could not handle the simple task of mounting directional tires. Nate, your story made my jaw drop. And this is coming from someone with my own stories about dealer mishaps over the years. Tear them a new one. There is a time for consideration and forgiveness, then there's a time for raising hell. What do they do when they have a real challenge like replacing a transmission?

Exactly. I was PISSED when I saw the rotation arrow pointing the wrong way

They should be replaced with new ones. I would suspect that it would be dangerous not to replace them.

btw, my Potenza S-03 are better than the RE730s :thumb:

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CaliJeff

· #5 · Mar 10, 2002

It's probably not all that hard to do if you have all 4 wheels off the car. When you put the tire mounted for left side of the car on the right hand side the directional arrow will be backwards and visa versa. I can understand how it happened, but I don't know why someone wouldn't have caught it before returning the car to you. (or why you wouldn't find it before paying and leaving the dealer/service) How many miles were driven with them like that?

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nate

Discussion Starter · #6 · Mar 10, 2002

CaliJeff said:
It's probably not all that hard to do if you have all 4 wheels off the car. When you put the tire mounted for left side of the car on the right hand side the directional arrow will be backwards and visa versa. I can understand how it happened, but I don't know why someone wouldn't have caught it before returning the car to you. (or why you wouldn't find it before paying and leaving the dealer/service) How many miles were driven with them like that?

It has been on since early Jan. Probably 1500-2000mi. My mom knows nothing about cars

Seriously, It handles fine :dunno:

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CaliJeff

· #7 · Mar 10, 2002 (Edited)

nate328Ci said:
It has been on since early Jan. Probably 1500-2000mi. My mom knows nothing about cars

Seriously, It handles fine :dunno:

Well Nate, if I were you, I would call Tirerack and talk to them about what has transpired. They may be able to provide you with documentation to support your position with the dealer, or maybe the tires are fine. Sorry, I don't know enough about tire technology to offer any better advice. If the dealer ends up changing the tires you probably want to stay and watch the proceedure. Mom may not know much about cars, but she knows enough to have raised a kid who looks out for her. Way to go mom!:thumb:

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xs3x

· #8 · Mar 10, 2002

cutter motors do great quality work in the service department:thumb:
but the price..i have to confess

..they are charging too much!!!

but i have no problem taking my car to cutter, because i trust them!

Mystikal

· #9 · Mar 10, 2002

I have read before that having a directional tire on backwards really doesn't affect performance significantly except for use in heavy rain (hydroplaning).

Most likely no harm has been done, but the fact is that they should have gotten it right from the start. Good luck with the encounter this week!

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nate

Discussion Starter · #10 · Mar 11, 2002

Ooops :tsk:

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Mystikal

· #11 · Mar 11, 2002

You just may be able to set the fastest autocross time in your class. In reverse. :lmao:

nate

Discussion Starter · #12 · Mar 11, 2002

Mystikal said:
You just may be able to set the fastest autocross time in your class. In reverse. :lmao:

No understeer problem :thumb:

at least the car looks nice. Steering retro-fit is pretty good. My car is definatally faster though

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Mystikal

· #13 · Mar 11, 2002

Yup, my aunt has a 330CiC Step Orient/Sand, and I swear my car is faster from what I can remember. All of the extra weight and the slushbox really drags down the (admittedly great sounding) 3.0 litre.

Damn poseurs.

nate

Discussion Starter · #14 · Mar 11, 2002

Mystikal said:
Yup, my aunt has a 330CiC Step Orient/Sand, and I swear my car is faster from what I can remember. All of the extra weight and the slushbox really drags down the (admittedly great sounding) 3.0 litre.

Damn poseurs.

You may be right, at least off the line. Mid-range, the 330's torque should get you. Top end, maybe the 3.0 could overcome the drag from the soft top...

the manual should be faster though

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Mystikal

· #15 · Mar 11, 2002

I still question the sanity of someone who buys a loaded 330Cic instead of an M3 Coupe. I'd give up the open air for some serious injections of pure fun!

Hell, people think I'm crazy when I say I'd take an M Coupe over the Roadster in a heartbeat. Guess I just have different values when it comes to real driving pleasure.

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nate

Discussion Starter · #16 · Mar 11, 2002

Mystikal said:
I still question the sanity of someone who buys a loaded 330Cic instead of an M3 Coupe. I'd give up the open air for some serious injections of pure fun!

Hell, people think I'm crazy when I say I'd take an M Coupe over the Roadster in a heartbeat. Guess I just have different values when it comes to real driving pleasure.

She got her car before the M3 came out, fall '00. She has said, "Maybe, I should get an M3"

I don't know if that is a good idea, considering how fast I hear she goes in the M5

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CaliJeff

· #17 · Mar 11, 2002

Mystikal said:
Hell, people think I'm crazy when I say I'd take an M Coupe over the Roadster in a heartbeat. Guess I just have different values when it comes to real driving pleasure.

I don't think you're crazy. 360 days of sunshine and warmth a year swayed my vote to the Z roadster. Sure I give up a little in the chassis stiffness department, will probably contract some form of skin cancer, might even lose some hair to the wind. But every one of those top down miles enriches my soul and brings a smile to my face in a way I don't think I would be able to find in a few track days a year, or in car with a roof. Don't get me wrong, I really like the coupes, I just don't like feeling so closed in. If you ever happen to find yourself in L.A. Look me up, we'll go for a spin.

Hey, did I just hijack my first thread?

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Mystikal

· #18 · Mar 11, 2002

CaliJeff said:
I don't think you're crazy. 360 days of sunshine and warmth a year swayed my vote to the Z roadster. Sure I give up a little in the chassis stiffness department, will probably contract some form of skin cancer, might even lose some hair to the wind. But every one of those top down miles enriches my soul and brings a smile to my face in a way I don't think I would be able to find in a few track days a year, or in car with a roof. Don't get me wrong, I really like the coupes, I just don't like feeling so closed in. If you ever happen to find yourself in L.A. Look me up, we'll go for a spin.

Hey, did I just hijack my first thread?

Now that I think about it, I should trade cars with my aunt for a day or 2 just to see what this top down motoring is all about. I drove it only once for about 5 mins, 3 days after I got my licence, so I don't think I have a proper experience with the wind in my hair.

Thanks for the invitiation! I actually plan to move down there in a few years, to attend automotive design colleges and the like.

And since you mentioned it, I think I'll add this picture: :lmao:

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