I'm not complaining here.. I just want to know if I should expect dealer work or any work in general to be "perfect" when performed on the car... While looking over some of the stuff the dealer's performed, there are plastic "screws"/plugs which look like they have had an excessive amount of prying. This is just a little thing that I noticed and it's a way for me to gauge whether all work is like this. Anyway, the plugs/screws in question are from the carpet area in the trunk. I tried to get them out myself and it took a lot of prying and force, but I would expect the dealer to have some sort of proper tool to easily take these things out without "damaging" them. Again, this isn't a complaint.. more of an observation and informal survey.