Hello everyone. Long story but I will try to keep it short.
I will start off by saying
1. I'm in Canada
2. The car in question is my 2008 BMW Z4 3.0si with Sports Package and Premium Package
It all started when I brought in my car for oil change at the dealership and they told me I had busted rear coil spring. They wanted 1300 CAD for it (replacement cost + alignment) so I decided to do a bit of research and hopefully get it done elsewhere for cheaper.
In my research I found that I could do this myself really easily. I did also discover that the coil spring on a sports packaged car is different than one without the package. I could not source the springs anywhere (no shipping to Canada, no stock, etc) so I had to buy them from the dealership. I told the Parts guy there that I had the sports package and he said he will just order the parts based on my VIN.
Got the springs, put them on, all was good until I looked at the receipt for the springs more closely. He had given me the Non Sports Package springs. I checked out my VIN online and found that it did not include anything about Sports Suspension. I scoured the web trying to figure out what exactly "Sports Package" comes with and it all points to it having Sports Suspension springs. Unrelated, I also found that the "Premium Package" meant I should have Auto Climate Control, which I do not have. I have "Hot Climate" edition which is stupid because I'm in Canada...
I went to the dealership with all my info printed out and talked to the manager there. I was given the run around and they could not give me an answer and told me they had to contact BMW Canada. I decided to contact BMW Canada as well that night via email. All this was 2 weeks ago and I went back yesterday to see what was up. I got the same response from the manager and pretty much got shoo'd away. No response from BMW Canada either
At this point I might consider threatening legal action (if this is even a good idea?) to expedite the process.
Does anyone here know if
1. If I should have the sports suspension springs?
2. If I should have the Auto Climate Control?
3. Tips on how I should proceed with this situation?
Thank you!
I will start off by saying
1. I'm in Canada
2. The car in question is my 2008 BMW Z4 3.0si with Sports Package and Premium Package
It all started when I brought in my car for oil change at the dealership and they told me I had busted rear coil spring. They wanted 1300 CAD for it (replacement cost + alignment) so I decided to do a bit of research and hopefully get it done elsewhere for cheaper.
In my research I found that I could do this myself really easily. I did also discover that the coil spring on a sports packaged car is different than one without the package. I could not source the springs anywhere (no shipping to Canada, no stock, etc) so I had to buy them from the dealership. I told the Parts guy there that I had the sports package and he said he will just order the parts based on my VIN.
Got the springs, put them on, all was good until I looked at the receipt for the springs more closely. He had given me the Non Sports Package springs. I checked out my VIN online and found that it did not include anything about Sports Suspension. I scoured the web trying to figure out what exactly "Sports Package" comes with and it all points to it having Sports Suspension springs. Unrelated, I also found that the "Premium Package" meant I should have Auto Climate Control, which I do not have. I have "Hot Climate" edition which is stupid because I'm in Canada...
I went to the dealership with all my info printed out and talked to the manager there. I was given the run around and they could not give me an answer and told me they had to contact BMW Canada. I decided to contact BMW Canada as well that night via email. All this was 2 weeks ago and I went back yesterday to see what was up. I got the same response from the manager and pretty much got shoo'd away. No response from BMW Canada either
At this point I might consider threatening legal action (if this is even a good idea?) to expedite the process.
Does anyone here know if
1. If I should have the sports suspension springs?
2. If I should have the Auto Climate Control?
3. Tips on how I should proceed with this situation?
Thank you!