Yes..Yes....Yes....
Here's what I've learned.
The 2001 Headrest wears just as you described. However, around October, BMW changed the headrest design so that additional vinyl trim surrounds the wear areas (look at a new one at the dealer and you'll see what I mean).
Now, here's where it gets sticky. According to my dealer, to upgrate the headrest post to the newer design requires a replacement of both the post AND the headrest itself, and BMW won't pay for it. However, BMW WILL pay to replace it with the exisiting flawed design as often as I like during the warranty period. Sounds more expensive in the long run, but that's their story.
Meanwhile, someone on the other BMW board got his dealer in Brooklyn to upgrade his at no cost, and even though I told my dealer about it, they would not budge.
My car is going in next month for it's first service and I asked to have the headrest post replaced. I'm wondering if I'll get the old or new design. I'll let you know.
If your dealer is more cooperative, please let me know.
Here's what I've learned.
The 2001 Headrest wears just as you described. However, around October, BMW changed the headrest design so that additional vinyl trim surrounds the wear areas (look at a new one at the dealer and you'll see what I mean).
Now, here's where it gets sticky. According to my dealer, to upgrate the headrest post to the newer design requires a replacement of both the post AND the headrest itself, and BMW won't pay for it. However, BMW WILL pay to replace it with the exisiting flawed design as often as I like during the warranty period. Sounds more expensive in the long run, but that's their story.
Meanwhile, someone on the other BMW board got his dealer in Brooklyn to upgrade his at no cost, and even though I told my dealer about it, they would not budge.
My car is going in next month for it's first service and I asked to have the headrest post replaced. I'm wondering if I'll get the old or new design. I'll let you know.
If your dealer is more cooperative, please let me know.