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Hello,

I just returned to the states after doing my first ED on 12/12/2015 (picked up a Mineral White Metallic M3 w/DCT), the experience was amazing, but I wanted to give special recognition to Rolf. He is very popular on this forum already for providing transportation service to those doing european deliveries, but in this case he also acted as basically a tour guide during my stay.

I hadn't been to Munich before, and after mentioning that, Rolf took the time to annotate a map of the city with attractions based on what I was interested in seeing, and plotted an efficient walking route to do so. That was totally unexpected and made my trip much better than I expected (especially given the fact that I was only in Munich for two days). In addition to that, he provided lots of general information about the town, and about BMW that proved useful during my time there.

Another noteworthy piece - I did not make a prior appointment with Loginout to drop my car off on the 12th (a Saturday). While at the Welt, the customer service team was not able to reach the office, and I went into a bit of a panic.. I didn't want to leave the car at the Welt and miss out on the opportunity to get a feel for the car during the drive to the drop off point.

After about an hour of having BMW welt staff call them, I finally reached out to Rolf who actually had an alternate phone number for Loginout and was able to reach them. It being a saturday, the dropoffs are by appointment only, so Rolf escorted me through a few countryside roads to the dropoff point, and waited with me for ~45 minutes for the drop off attendant to arrive and accept my car. I was thoroughly impressed that he could get in touch when BMW couldn't and super thankful that he devoted hours of time after my delivery to make sure everything was situated.

TL:DR; If you are planning to do an ED I'd highly recommend using Rolf, as he adds another layer of enhancement to the experience. His email address is floating around the forums, but here it is once again: [email protected].

(Pics of the M3 attached!)
 

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Travel Fever
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Rolf is always very nice. My mother was in Munich last month for a non-BMW trip. I arranged Rolf to take her to the airport. Service was great and better than taxi.
 
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