This has been my experience, as well, and the return form is about as simple as it gets: https://www.fcpeuro.com/page/returns-and-exchanges.Originally Posted by FCPEuro on 6/29/15 [Source]
Our competitors may brag about a hassle free returns policy then make you jump through hoops but I can assure you our Lifetime Guarantee is as simple and as solid as it sounds.
So just to clarify once and for all:
1. FCP has a lifetime Warranty on all parts (excluding performance parts)
2. This includes all wear and tear items (brake pads, wiper blades, etc..)
3. There is no catch, no scam, no fine print, no strings attached. As long as you own the car you can send the part back at any time!
If you are ever told anything differently here is my direct contact information [email protected] and I will personally take care of you.
-Max (FCP Owner)
I've always found them to be straightforward and honest and think their warranty is based on their customers being the same.
That was six years ago.Originally Posted by Mikeee46coupe on 11/22/09 [Source]
Lifetime warranty sounds good; but what's to say you'll be in business even 2 months from now? We've seen companies offer lifetime warranties only to fold in a few months, its going to take allot more than a promise to win Fanatics over.
You might also check out www.bmwpnpc.com. More vendors, no pop-ups, and integrates with RealOEM and other sites.I will add Kudos for FCP...Only it gets better!! If you get a better price on any part anywhere but Ebay, they will match it! I use FURIOUS METHOD.COM to find prices and either add a comment to the order or call them. They will do it without hesitation. Note: Free shipping is for $49.00 or more.