hello, 2 weeks ago i purchased a 2010 550i from a broker. the car is cpo but was in Los Angeles which is over 500 miles away. so we had the car shipped in a covered car carrier
The car arrives with a deep scratch in the rear bumper and the broker says he will contact the dealer to see what happened. i continue to call the broker and they say the dealer will not call them back. so i take the car to my local bmw dealer and they quote $800 to fix.
I take the quote the the broker and he has still not gotten a call back so i call myself. it took me 3 days and over 20 calls to reach the sales manager. they say they are sorry and will give me $150 towards the bill. wtf! they told me that the car never should have left the lot that way and they are sorry!
To make matters worse the front bumper on the passenger side fell off tonight for no reason. it was obvious that there was a problem in the past and the CPO should have fixed it.
Is there anything I can do? or am i screwed?