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In case anyone else runs in to this and can't figure it out....
Check the manual (safety) latch, if it's not adjusted properly, pushed back towards the rear, the back of the lever can rub against the support frame and prevent the hood from popping up when you pull the primary release.
Of course I figured it out after removing the cables and latches, cleaning and lubing everything, reinstalling, adjusting the hood pin locations and depth.
FWIW 2000 528i, 234000 miles and still going.
Check the manual (safety) latch, if it's not adjusted properly, pushed back towards the rear, the back of the lever can rub against the support frame and prevent the hood from popping up when you pull the primary release.
Of course I figured it out after removing the cables and latches, cleaning and lubing everything, reinstalling, adjusting the hood pin locations and depth.
FWIW 2000 528i, 234000 miles and still going.