I have 2016 535i with M package. We had to replace the windshield due to two rock hitting it. Well. Long story short, windshield is replaced at a BMW dealership yesterday but I noticed that head up display is very blurry or ghosting. I talked to them and they are saying that they order oem part and this the correct part. It has become so bad that after driving for few minutes with HUD on, it will start giving you the headache.
They are insisting that its just a setting and just need to be reset or adjust and I went through the settings couldn't find anything that could adjust the blurriness.
After reading on this form I found out that this happens due to windshield not being HUD compatible. I tried telling them but I think it i am dealing with "we are expert in it,doing it for years what would the customer know, we are experienced and customer don't know anything about it" type of situation
Now, I need help/ guidance to how to go about it without being rude and get the issue resolved.
I will really appreciate any help/guidance in this matter.
NO< NO < NO<NO !!!!!!!
The windshields for cars with HUD are special!! And more expensive.
They're designed to eliminate the ghosting (reflection of the projection from 2 different layers of glass)
I think even the owner's manual states that, If I recall.
IF they don***8217;t help you, ask for the number of the BMW district or area manager.