Joined
·
1,031 Posts
Service? I've always gotten decent service from my dealer. Not great service and I've had several complaints. One reason that I chose my dealer was because of the pickup and loaner service (aside from being rather reputable). One of my issues on my very first service visit (a while ago) was the Ford Focus loaner. Maybe I'm being petty here! This was recently aggravated when my wife had her QX4 Infinit serviced (I know, an SUV). This Infinti dealer is owned by the same place as my BMW dealer. She needed an oil change two weeks ago and called for service. They scheduled the service for last week one day. They came and picked up the car (we live about 25 miles from the dealer). They left her a brand new 2003 G35 as a loaner (Infinit provides them loaner cars). Then they came back a few hours later and returned the vehicle. The total bill was around $36.00 and I'm still wondering how they could make any money off of this. Of course my wife didn't call me about the G35 until it was gone so I didn't have a chance to take it out for a test run but maybe next time. Sorry for the long rant.