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That's a nightmare, tell them to buy it back

AFTER REVIEWING THE PICTURES FROM YOUR EARLIER POST REGARDING THE DETAILED AT EAST BAY BMW, THAT DETAIL LOOKS LIKE A NIGHTMARE. AFTER READING THAT YOUR CAR IS ONLY 40 DAYS OLD AND SWIRL MARKS ALL OVER. I CAN SEE THE HORRIBLE JOB THEY HAVE DONE ON THAT CAR. THERE IS NO WAY THOSE SWIRL MARKS WILL EVER COME OUT. ONLY WAY YOU WILL BE ABLE TO DO SO IS BY REPAINTING THE CAR FROM SCRATCH. PLUS THE PERSON WHO DID THE DETAILING IS NO EXPERIENCED. IT SEEMS LIKE THEY USED A HIGH SPEED BUFFER TO TAKE CARE OF PREVIOUS DETAILED PROBLEMS CAUSED BY THE DEALER. THE PERSON IS INEXPERIENCED. ONCE A SWIRL IS CAUSED ON A BLACK CAR IT IS VERY HARD TO REMOVE IT. ONLY THING YOU CAN DO IS PUT WAXES ON IT COVER IT TEMPERARY. ON YOUR PICTURES I CAN SEE THAT THOSE MARKS CAN NEVER BE REPAIRED UNLESS YOU PAINT THE CAR. I CAN BET ANYTHING. THOSE SWIRL MARKS ARE DEEP IN THE PAINT. IN MY OPINION, I WOULD HOLD THE DEALER SHIP RESPONSIBLE FOR SCREWING UP THE CAR IN THE FIRST PLACE. FOR EXAMPLE, IF YOU WERE TO SELL YOUR CAR TODAY JUST THE WAY IT IS, THE VALUE OF THE CAR WOULD DROP 5 TO 6 THOUSAND EASILY. I WOULD CONTACT AN ATTORNEY AND SUE THE DEALERSHIP IF THEY REFUSE TO RESOLVE THIS ISSUE. I WOULD ALSO TAKE THIS MATTER TO BBB (BETTER BUSINESS BEARU) OR STATE OF CALIFORNIA AND FILE A COMPLAINT. MAKE SURE YOU HAVE ALL THE PAPERWORK HANDY AND IF POSSIBLE WITNESS WHO HAVE SEEN YOUR CAR. I WOULD TAKE PICTURES (CLEAR PICTURES) TO SHOW IT AS A PROOF. IF YOU NEED HELP, I'M PRETTY SURE THERE ARE MANY PEOPLE ON THIS BOARD THAT CAN HELP YOU. ALSO FOR FUTURE REFERENCE, AT DEALERSHIPS, THERE ARE ONLY TWO KINDS OF EXPERIENCED PEOPLE, THAT IS SALE DEPARTMENT AND SERVICE DEPARTMENT. EVERYONEELSE DOESN'T KNOW SH!T. ONE THING FOR SURE, THEY DON'T KNOW HOW TO DETAIL A CAR. SORRY TO HEAR ABOUT WHAT HAPPENED TO YOU, BUT GOOD LUCK ON EVERYTHING.

P.S.

CLARIDGE'S BMW
EASTBAY BMW
STEVEN CREEK BMW

ALL SUCK....THEY LACK IN MANY AREAS AND THEY CAUSE MORE DAMAGE AND MAKE YOU RUN AROUND BACK AND FORTH BECAUSE OF THIER MISTAKES.

:flipoff: :flipoff: :banghead: :banghead: :mad: :banghead:
 

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Re: That's a nightmare, tell them to buy it back

BayDetailz said:
THERE IS NO WAY THOSE SWIRL MARKS WILL EVER COME OUT.
Oh man, that's a shame. He's right -- that car needs to be repainted. I would complain to high heaven about that job, and if I bought it through BMWFS, I would return the car and let them know I wasn't making payments until it was properly repainted. Total disaster.

There's only one way to properly detail a car -- do it yourself.

--gary
 
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