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Nuclear engineer
02/2012 X5 35d M57Y CPO 105K miles NOKIAN WR G3 20K miles
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20,200 Posts
Discussion Starter · #1 ·
https://www.ftc.gov/system/files/do...g_the_fix_report_final_5521_630pm-508_002.pdf. 56 pages

Table of Contents
EXECUTIVE SUMMARY .......................................................................................................... 3
I. II.
A.
C. III.
IV. A.
B.
C.
THE ANTI-TYING PROVISION OF THE MAGNUSON MOSS WARRANTY ACT 7 COMPETITION ISSUES RELATING TO REPAIR MARKETS.................................. 9 Antitrust Principles Related to Manufacturer Restrictions on Repair ................... 11 Monopolization Claims Involving Aftermarket Restrictions................................... 14 INFORMATIONGATHERINGPROCESS...................................................................16 TYPES OF REPAIR RESTRICTIONS............................................................................ 17 Physical Restrictions .................................................................................................... 18 Unavailability of Parts, Manuals, and Diagnostic Software/Tools .......................... 18 Unavailability of Parts.............................................................................................. 18 Unavailability of Manuals........................................................................................ 19 Unavailability of Diagnostic Software and Tools................................................... 19 Designs that Make Independent Repairs Less Safe .................................................. 19
V. A.
B. C. D. E. F.
Protection of Intellectual Property ............................................................................. 24 Safety ............................................................................................................................. 26 Cybersecurity................................................................................................................ 30 Liability and Reputational Harm ............................................................................... 32 Design Choices and Consumer Demand Drive the Repairability of the Devices ... 33 Quality of Service ......................................................................................................... 36
1. 2. 3.
D. Systems..................................................................................................................................... 21
Steering Consumers to Manufacturers’ Repair Networks Using Telematics
E. Application of Patent Rights and Enforcement of Trademarks .............................. 22
F. Disparagement of Non-OEM parts and Independent Repair Services................... 22
G. Software Locks, Digital Rights Management, and Technological Protection
Measures .................................................................................................................................. 23
H. End User License Agreements .................................................................................... 24 MANUFACTURERS’ EXPLANATIONS FOR REPAIR RESTRICTIONS .............. 24
VI.
RESTRICTIONS ........................................................................................................................ 38
RIGHT TO REPAIR ADVOCATES’ ARGUMENTS AGAINST REPAIR
A. Timing of Repairs ......................................................................................................... 39
B. Price of Repairs ............................................................................................................ 40
C. Environmental Harm ................................................................................................... 41
D. Small Businesses and Employment............................................................................. 42
VII. APPROACHES FOR INCREASING CONSUMER CHOICE IN REPAIR MARKETS .................................................................................................................................. 44
A. B. C.
1.
2. D.
IDENTIFICATION OF ISSUES TO BE CONSIDERED IN ANY ACTION TAKEN BY INDUSTRY, POLICYMAKERS, OR LEGISLATORS ................................... 50
A. Types of Products Covered.......................................................................................... 51
B. Components of Covered Products .............................................................................. 52
C. Dollar Threshold and the Duration of Repair Commitments.................................. 52
D. Protection of IP rights .................................................................................................. 53
IX. CONCLUSION ................................................................................................................... 54
VIII.
FTC Rulemaking or Law Enforcement ..................................................................... 44 Industry Self-Regulation.............................................................................................. 45 Legislative Approaches ................................................................................................ 47
Existing State Right to Repair Laws and Model Legislation................................ 47
The European Approach ......................................................................................... 48
Transparency of Repairability by

IX. CONCLUSION
The debate around repair restrictions illustrates the limitations of MMWA’s anti-tying provision in repair markets. While the anti-tying provision gives consumers the right to make repairs on their own or through an independent repair shop without voiding a product’s warranty, repair restrictions have made it difficult for consumers to exercise this right. Although manufacturers have offered numerous explanations for their repair restrictions, the majority are not supported by the record.
The auto industry has shown that in certain contexts, self-regulation can significantly increase consumers’ repair options. But other industries have not adopted similar self-regulation.
To address unlawful repair restrictions, the FTC will pursue appropriate law enforcement and regulatory options, as well as consumer education, consistent with our statutory authority. The Commission also stands ready to work with legislators, either at the state or federal level, in order to ensure that consumers have choices when they need to repair products that they purchase and own.
 

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Nuclear engineer
02/2012 X5 35d M57Y CPO 105K miles NOKIAN WR G3 20K miles
Joined
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20,200 Posts
Discussion Starter · #2 ·
Thanks for the move.
 
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