Listen to this...
I placed an order for a 325ci through Carbone BMW in Utica, NY. A dealer that is about 200 miles away from me. I did this one, because of the price, and two because of their available allocations.
I was told when the car was ordered (around 5/15/02) that the production date for the car would be third week of June and that I could expect a production number the first week of June.
So... I'm pumped... new BMW coming around the middle end of July. First week of June comes, so I call my sales person and get a production number from him. This is cool, one step closer to a new car.
I get home and get to the owner's circle to setup my account and put in the production number. What does my car show up as? A 325ci with jet black, premium package, and steptronic. With a production date of July 26th!!!
You would think this is such a big deal, and it isn't but when you're waiting for a new car and eager to get it this just doesn't make you feel good.
So, I email my sales person back. Informed him of the situation and figured he had just given me the wrong production number. Well, turns out that it was the right production number. He said that the computer wasn't "up to date yet," and that he can assure me that the order is right. OK, cool.
Then the real bad news, the production date. He says that sometimes the cars get pushed back by BMW and that the 7/26 production date was correct. (@!#[email protected]$) But, he called BMW and had them push it up to the first week of July.
Did anyone here have their pushed back when your car was ordered? Or, have the options on the owners circle come up different then what you ordered? I'm not very happy to say the least and wonder if their is really anything I can do about it. Any suggestions?
Thanks,
Doug
I placed an order for a 325ci through Carbone BMW in Utica, NY. A dealer that is about 200 miles away from me. I did this one, because of the price, and two because of their available allocations.
I was told when the car was ordered (around 5/15/02) that the production date for the car would be third week of June and that I could expect a production number the first week of June.
So... I'm pumped... new BMW coming around the middle end of July. First week of June comes, so I call my sales person and get a production number from him. This is cool, one step closer to a new car.
I get home and get to the owner's circle to setup my account and put in the production number. What does my car show up as? A 325ci with jet black, premium package, and steptronic. With a production date of July 26th!!!
You would think this is such a big deal, and it isn't but when you're waiting for a new car and eager to get it this just doesn't make you feel good.
So, I email my sales person back. Informed him of the situation and figured he had just given me the wrong production number. Well, turns out that it was the right production number. He said that the computer wasn't "up to date yet," and that he can assure me that the order is right. OK, cool.
Then the real bad news, the production date. He says that sometimes the cars get pushed back by BMW and that the 7/26 production date was correct. (@!#[email protected]$) But, he called BMW and had them push it up to the first week of July.
Did anyone here have their pushed back when your car was ordered? Or, have the options on the owners circle come up different then what you ordered? I'm not very happy to say the least and wonder if their is really anything I can do about it. Any suggestions?
Thanks,
Doug