Everything started out as a great day until I get a distraught call from my best friend that her '98 740iL was broken until while she went for a 30 minute doctors visit in downtown Philly. I told her to hang in there, call 911, and I'd be there in about a half hour. She was parked on South 21st between Lombard and Pine - pretty busy street but I guess that doesn't make a difference, even in broad daylight. They smashed the driver's window, but thankfully, the only thing they took was her cell phone, even though she had her checkbook and her laptop in her briefcase in the car as well. It seems the alarm going off must have scared them away. The bad part is that there is glass all over the interior and the driver's seat is soaked from the rain. Some people just piss me off. 
To make things even worse, I get into the city to pick her up and she tells me that she has called 911 three times and every time she spoke to a different person and each was completely rude to her and basically yelled at HER that somebody broke into her car!! Whatever happened to 911 actually being helpful??? I suggested she use the Emergency menu and call BMW ASSIST which she did. Talk about helpful people :thumb: - they did everything from calling the police and filing a report, getting a tow truck, and calming her down since nothing like this has every happened to her and she was an emotional mess. Probably one of the best experiences I know of with BMW ASSIST.
The day gets even better - I was able to park right behind her on the street, but right after a parked, a car pulling into the space right behind literally came about 1 inch from my car and would have hit it if I wasn't right there to yell at the girl and get her to stop.
There is still more though. About 15 minutes after getting there, my back then decides it doesn't want to cooperate either today and decides to send sharp pains down my spine. So here I am in downtown Philly waiting in the rain for a tow truck and police and in severe back pain. Needless to say this was NOT a fun day and tommorow isn't looking any better. :thumbdwn: As a good friend of mine used to say - It's a great life if you don't weaken.
To make things even worse, I get into the city to pick her up and she tells me that she has called 911 three times and every time she spoke to a different person and each was completely rude to her and basically yelled at HER that somebody broke into her car!! Whatever happened to 911 actually being helpful??? I suggested she use the Emergency menu and call BMW ASSIST which she did. Talk about helpful people :thumb: - they did everything from calling the police and filing a report, getting a tow truck, and calming her down since nothing like this has every happened to her and she was an emotional mess. Probably one of the best experiences I know of with BMW ASSIST.
The day gets even better - I was able to park right behind her on the street, but right after a parked, a car pulling into the space right behind literally came about 1 inch from my car and would have hit it if I wasn't right there to yell at the girl and get her to stop.
There is still more though. About 15 minutes after getting there, my back then decides it doesn't want to cooperate either today and decides to send sharp pains down my spine. So here I am in downtown Philly waiting in the rain for a tow truck and police and in severe back pain. Needless to say this was NOT a fun day and tommorow isn't looking any better. :thumbdwn: As a good friend of mine used to say - It's a great life if you don't weaken.
