I encountered the same problem twice during the first month of driving my new X3 35i. I had engine auto start/stop on and auto-hold on as well. When the car was fully stopped, the engine was stopped automatically. And after sometime, I tried to move the car by stepping on the gas pedal. All of sudden, I felt the car roll back and found the transmission was in neutral but it should be in 'D'. I don't understand why this was happen or is it by design by any chance? I remember at the time my wife got off the car and then got on when the car was in 'D' but engine was automatic off. Has anyone else have the same issue before? Any suggestions?