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Water Damage to Electronics

4.2K views 3 replies 3 participants last post by  brimoom  
#1 ·
Recently the iDrive and all related functions on my 2009 X5 4.8 stopped working. I could not control the radio or my telephone. Nav, trip and onboard computers and backup camera also didn't work at all.

Took the car to the dealer who found that the satellite radio module was wet, rusty and beyond repair. It apparently it sits very low in the back of the truck with the other electronic stuff. I said they could remove or bypass the satellite radio module, but no, it had to be replaced for everything else to work and not under my CPO warranty because the damage was caused by water??

Source of the water was a loose grommet at the body end of one of the two conduits that carry the electric wiring between the body and the tailgate. In the rain, water comes in the gap between the body and the top of the tailgate; from there it is channeled outside of the rubber seal that keeps the inside dry. Because the grommet on the body side had come loose, some water was getting into the body and running down to where the electronics are located and caused the damage.

The tailgate window had been broken and was replaced about 18 months before this leak was discovered. All we can figure out is that somehow while that repair was being done, the grommet might have been partially dislodged.

So, the moral of this story is that if you have any work done on the tailgate, make sure the conduits and their grommets are properly seated.
 
#3 ·
Very common story on the E6x side of the house resulting in absolute horror stories. Sunroof drains get clogged, water backs up and leaks down into the would be spare tire well where all the expensive electronic junk is located. Some models offer a kit to relocate the components upstream but I have not read anything about this for the E70.

You may be able to get the damage covered by your insurance company.
Option 1: If the damage can be proven to be the result of poor repair of the tailgate window, and you made that claim, and you used their glass company then your insurance company is on the hook for it.
Option 2: There is also a possibility that your comp coverage will cover it unless it is specifically stated as an exclusion on your policy - time to read the fine print. Comp covers acts of nature, humanity and stupidity. Rain is an act of nature so it would not hurt to try if you don't meet the criteria for option 1.

Moral of the story is to clean out the sunroof drains as part of regular maintenance particularly if the car is parked outside or is exposed to lots of tree crap. No, it's not included in the BMW pre-paid maintenance plan.
 
owns 2018 BMW 540i x-drive
#4 · (Edited)
Michael47 & FredoinSF, thank you kindly for your responses; I appreciate them and apologize for the delay in getting back to you.

Regarding insurance, I don't think I can use suggestion #1 because I did not turn in a claim for the broken window because it was my fault and I didn't want it on my record. Suggestion #2 may have a better chance of working and I will read the policy and speak to my insurance agent. I think my compprehensive deductible is $500 and the total repair bill for replacing the sat radio module was just under $1,500, so it's worth a try - thank you!